Banking
Banking and finance
Banks and finance companies use CRM for sales people and WFA for surveyors who submit reports from the field.
CRM · SFA · WFA · Chat — made in Indonesia
The CRM built for how Indonesia sells
One simple cloud platform for sales, field and support teams: manage prospects and deals, take orders from a phone, track visits with GPS and answer WhatsApp from a single inbox.
- Live in as little as one day
- Works offline on Android
- Open API for ERP, HRIS and accounting
- Support and training in Bahasa Indonesia and English
Trusted by teams at
What brings you here today?
Most companies come to Sales1 with one of these four problems. Each one maps to a module you can start with on its own.
Customer relationship management
“I manage my sales team manually, lose track of deals and can't see the pipeline.”Start with CRM Chat & ticketing
“We talk to customers on WhatsApp, Instagram, email and Line, and nobody owns the conversation.”Unify your channels Sales force automation
“Orders are taken on paper and re-typed later. It's slow and I can't see who visited whom.”Take orders on mobile Work force automation
“Field staff report over WhatsApp and I have no way to verify the reports are real.”Report from anywhere
Solutions that fit your team
Sales Force Automation (SFA)
Generate sales better and fasterLet your sales team capture leads and process orders in real time from a phone, with live stock, pricing and discounts. Ideal for distribution, FMCG, pharma and any company that sells on the road.
- Distribution (FMCG, medical)
- Field sales
- Merchandising
Customer Relationship Management (CRM)
Organise your business processHow many deals have you lost to a forgotten follow-up? Track every prospect from first call to signed contract, with quotations, approvals and a 360° view of each account.
- Banks and finance
- Property developers and agents
- B2B companies
- Contractors and consultants
Work Force Automation (WFA)
Real-time team trackingPlan visits, assign jobs and verify that work was done with GPS, photos, QR codes and customer signatures. Built for technicians, surveyors, medical reps and public services.
- Technicians and service centres
- Government and public services
- Insurance surveyors
With Sales1 you can
Streamline
all communication between customers and teams on one platform
Analyse
activities and KPIs, so reports build themselves instead of eating Friday afternoons
Grow
revenue by automating follow-ups and building real customer relationships
Connect
with customers on WhatsApp, email, Messenger, Line and Telegram under one roof
Track
your sales people's visits, locations and productivity in real time
Work
from anywhere: web, Android and even without a data connection
Why Sales1?
What makes us different from other CRM providers in Indonesia
01
Simple
CRM has a reputation for being complicated. We remove the parts nobody uses and keep the features your team will open every day. Most customers are productive after a single training session.
02
Personalised
Your own domain, your branding, your workflow. Fields, stages, approval rules and reports are configured to your process rather than the other way round.
03
Integrated
An open API connects Sales1 to your ERP, accounting, HRIS, warehouse and e-commerce systems, so orders and stock flow without re-keying.
04
Cared for
A local team in Jakarta answers the phone, runs online and on-site training, and stays involved after go-live. That is why customers stay for years, not months.
Sales1 in numbers
35%average increase in profit reported by customers after implementation
$3Mgross merchandise value transacted through Sales1 every day
1.9Mdaily transactions processed in the SFA module
10 → 1,000users per customer: from a single team to a national sales force
ISO 27001certified data centre (ISO 9001, 27001 and 27017)
No signalstill works: orders and reports sync when the phone is back online
What customers say
Sales1 has helped us reduce the time spent producing reports, and spend more time getting deals from clients.Glenn TimothyHead of Operations, Kadence International
In the three years we have been with Sales1, they have helped my sales team in their activities on the field. They close deals 30% faster than before.Kharisma HamzahCOO, Abadinusa Usahasemesta
It's painful, but we forget how important basic admin is. This is where Sales1 came in: it makes the important things less painful for us.Boyd A.VP of IT, K Consulting
Download the case study
See how PT Abadinusa Usahasemesta cut reporting time and closed deals 30% faster with Sales1.
What is a CRM, and do you need one?
What is Customer Relationship Management (CRM)?
Customer relationship management software helps you reach your first goal: satisfied customers. A good CRM manages the sales process from prospecting to account management in one place, so you can take orders, follow up leads and maintain relationships from a single platform. Sales1CRM was among the first cloud-based CRMs built in Indonesia, so there is no server to buy and no upfront investment.
What is Sales Force Automation (SFA)?
Sales force automation lets your sales force take orders from anywhere, at any time, on a mobile device instead of pen and paper. Management gets live sales data on a dashboard, and can see where each salesperson is. Sales1SFA processes about 1.9 million transactions a day for distributors of consumer goods and pharmaceuticals.
What is Work Force Automation (WFA)?
Work force automation is for companies with large teams on the ground: technicians, security staff, delivery drivers, surveyors and medical representatives. Staff check in at each location, complete a job form, take photos and collect a signature, so head office knows which team to deploy and what was actually done.
Sales1 across industries
One platform, configured per industry. Most customers combine two of the modules below.
Distribution
FMCG, medical and others
Distributors use the SFA module. We have served consumer goods, pharmaceutical and chemical distributors.
Property
Developers and agents
CRM for property developers and real-estate agents: keep tabs on every prospect and update them from anywhere.
Logistics
For drivers
Logistics and supply-chain companies equip drivers with GPS tracking and let customers sign on the phone to confirm delivery.
Technical
Technicians
ISPs, service centres and contractors use WFA so field teams can report from anywhere with accurate information.
Government
Smart government
WFA as part of a smart-city solution: public servants report quickly on whatever is at hand.
B2B
Any B2B business
Selling to other companies? You need a CRM to keep track of which prospect to push to close the deal.
Health
Principal pharmaceutical
WFA for pharmaceutical principals: equip medical representatives with the system when meeting doctors.
Frequently asked questions
What is a CRM?
CRM stands for customer relationship management system. These are the problems a CRM solves:
- No centralised database. Time wasted looking up information across too many places, information lost whenever a representative leaves, sales updates happening without anyone knowing the result. Solution: all your data lives in one Sales1 workspace.
- Business metrics are hard to measure. You cannot quickly see your KPIs or get a whole view across marketing, sales and customer satisfaction. Solution: Sales1 analytics measure your team's performance.
- Low productivity. Nobody knows where each prospect stands, forecasts are inaccurate and bottlenecks are invisible. Solution: track every prospect and assign follow-up tasks to the team.
- Missing or inaccurate information. Customers get frustrated when sales does not know the history; revenue is lost to dissatisfied customers. Solution: collaborate on the data compiled inside Sales1.
Which module do I need: CRM, SFA or WFA?
Sales1 is one platform with three systems plus chat:
- SFA suits distribution companies. Assign visits to sales people and let them take orders in real time.
- WFA suits companies with technicians or other people who go into the field and generate reports. Track their whereabouts and let them submit reports remotely.
- CRM suits companies that sell to other companies (B2B). If you have a sales process with several steps, you almost certainly need a CRM.
- Chat adds WhatsApp, Messenger, Line, Telegram and email ticketing to any of the above.
How much does it cost?
Not much at all. We want you to improve your sales and your bottom line, not break your finances. Plans start at US$25 per user per month and include the web application, the mobile application, support and a cloud server, so you do not need to invest in your own. See the pricing page or contact us for a personalised quote; the price varies with the number of users.
Does Sales1 work without an internet connection?
Yes. The Android app stores orders, visits and reports locally when there is no signal and syncs them when the connection returns. This matters in warehouses, basements, rural routes and traditional markets.
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Ready to see it on your own data?
Tell us about your team and we will set up a demo with your products, territories and process, usually within two working days.